Testimonials

Your delivery man just left, and I wanted to let you know what a great job he did!! He hand unloaded our order and took GREAT care in putting it in our garage. I was extremely impressed and pleased with his manorism and the efficient job he did. Thank you!

-Linda Monigold, Minerva, OH

I want to express my appreciation for the service provided me in a delivery made today by a very nice, polite young man.  I recieved a phone call from him yesterday telling me what time the delivery would be made and again today approx 10 min before arriving. He unloaded my order, put it where I wanted it and thanked me for my patronage. How rare is this today? I am very impressed with the service your company has provided and appreciate being appreciated as a customer. Hats off to your employees from the sales person to the delivery man.

-Gary Alverson, Fredericktown, OH

The first time I came to Keim, my jaw dropped.  Absolutley amazing.

-Melissa Clemens, Mansfield, OH

 Just got home from our Amish country vacation. We had a 89 year old friend with us and his 80 year wife and they can't wait to come back. He was so shocked at what you have done and the beauty of your place. They have been all over the world but were totaly impressed with the courtyside and with your place. Thanks for your wonderful place.

-Bob McCormick

"Keim Lumber makes it easy to build beautiful guitars.  Apart from the guitar top, which is Western Red Cedar, every piece of this guitar was found at Keim Lumber....Thanks to Keim Lumber for providing such a great selection of exotic hardwoods.  I always spend twice as long as I had planned in the store, and always leave inspired to keep building the best guitars I can build."    Click here to see Ryan's Guitar and learn more about the woods he used.

- Ryan Gerber, Gerber Guitars.  

 

Fireplace Remodelling Project - "We were very happy with the quality of work and service provided by Keim Lumber.  And you personally (Keim employee Jason Maust) were very helpful throughout the (remodelling) process."
MOUSE OVER IMAGE TO SEE THE FINISHED PRODUCT!!!

Mike and Ann Sowd

Was surprised a lumberyard had this product (Imidan 70-W Agricultural Insecticide).  This is the exactly correct product to cure my apple worm problems...Thanks!

Daniel Glienna - Elgin, IL

I like the convenience of your website.  I used to live in Sugarcreek, OH but am now living in Virginia.  I love to visit Keim Lumber on our annual trip to Ohio.  I knew you had a website, but I had forgotten.  I was online looking where to find Maas metal cleaner when I noticed that you carried it.  I much prefer buying it from you than from anyone else online.  Thanks.

Ruth Hostetler - Farmville, VA

Shopping on your website was an extremely good experience.  It was shipped very fast and I was very happy with the product!  Not to mention the price was nearly $20 less than anywhere else.

Erin Koehn - Long Grover, IA

Fantastic shopping...I received emails telling me when it was shipped and I got my order in two days.

Michael Brownlee - Coolspring, PA

You have some very unique and different items that you cannot just find anywhere.  We saw the Taking Care of Business bathroom display and thought it was cute and decided to redo our bathroom.  You had all the supplies we needed and when we didn't buy everything we decided we wanted, I was able to get online and find them easily."

Melissa Baughn - Jamestown, OH

I really liked “The ease of shopping (on your website) and the prompt delivery. If I ever visit your area, I want to spend several hours in your store. Beautiful!”

Juanita Patke - Odenton, MD

“Entire process was effortless; your pricing was excellent; you had the items in stock; and shipped the order immediately. I have purchased similar items from other online tool supply houses and only find out that goods are not currently available after the order is placed and I check my order status on their site... never notified by vendor.  Best on-line tool supplier I have ever dealt with. I am going to try to visit some day because I would love to see your store in person.”

Janvier Lindsay - Lee, MA

Amazed at the quick confirmation response but more amazed at the unbelievable delivery time - 2 days from placing the order.   Great customer service and a wonderful product. I've purchased Amish made items before and I knew I would be getting a quality made product.  Thank you!

Ellen Aretino- Pembroke, MA

"We are from Parma Heights and last summer found your store.  We were amazed at the items in there...outside and inside...for your home.  It was great!

Robert Anderle- Parma Heights, OH (Given at the Cleveland Home & Garden Show 2011)

"I liked the ability to shop for wallpaper online with great pictures.  I love the wallpaper I received -- great quality -- and I'm planning to buy more.  Thank you"

Sandra Thomas - Manassas, VA

"The ease of being able to shop from home as well as the contact from customer service was superb on letting me know of a minor delay in my order. It made it the smoothest transaction ever. I will definitely recommend you to friends and and use you guys for other purchases I may have in the near future." (purchased blinds online)

Oz Brown - Palm Bay, FL

"I called the store first at the toll free number, I was greeted with such a friendly voice, it was very nice to talk to a real person instead of a machine.....she was great help. thank you!!" (purchased wallpaper border online).

Deborah Peacock - Lisbon, NY

"I was thrilled that you had the Carlon candles that I could not find locally anymore. Then I was astounded that your price was the lowest and that you carried both pewter and brass finishes. You made my Christmas even better!
I was blown away by the brochure that was included in my order. We are looking forward to visiting the store."

Donna Fox - Cleveland Heights, OH

"I liked your (solar light) selection, price & especially the rapid shipping."

Dennis Schwartz - Wernersville, PA

"(Great) Price and the fastest shipping ever." (purchased Snow Tubes online).

Karen Taft - Hanover, MA

"Ordered this item during the holiday while the store was closed but got it in just 3 days. Thanks. " (purchased an Infrared Heater online).

Carrie Wellert - West Salem, OH

"WOW.  Am I delighted to find your site!  I have spent *hours* doing comparison shopping and pricing for just a modest order (acouple of tools and a tool box), but everywhere on the web are either high prices, mediocre seleciton, or companies soaking the customer for shipping (that can be a real deal breaker for someone who's counting pennies).  Your site showed up when I was searching 'stanley toolbox saw' in Google.  THANK GOODNESS for that!  You have everythign I want and a great selection beyond that, AND very reasonable shopping prices.  I'm doing the happy dance over here.  Who woulda thunk that a person on a farm in Tennessee could get better, faster, cheaper service from a company in Charm, Ohio, than from any other larger more established vendor.  Did I say wow.  Glad to have discovered you in your little corner of the web, and I wish you all the best in your business.  You are doing something right.  Thanks!"

Deborah Christian - Tennessee

"We recently visited your store to inquire about a new roof installation for our home.  We received everything we needed from courteous sales personnel with three recommended contractors to do the installation.  We are 100 percent satisfied with our new roof and our first experience in dealing with Keim Lumber Company and your associates and will not hesitate to recommend you highly to all our friends and neighbors.  Thank you very much."

James Combs - Wintersville, Ohio

"Hello, We just wanted to thank you for your fast service on our recent order. We ordered 6 battery operated candles from you on Saturday and we received the order today. Thank you again for the excellent service and have a very Merry Christmas and Happy New Year. "

Paul and Lisa Bright

 
"The staff in each department is knowledgeable, friendly, and helpful.  Everyone goes out of their way to make the customer's project easier."

Naomi Nownena - Dover, OH

 
In my opinion you have restored the human element of customer service.  I am blown away by your prompt and courteous response.  Thank you so much.

Teona Griggs - Cleveland, OH

"I want to thank everyone from Keim Lumber for helping me order my beautiful door.  The entire experience, visiting the factory, driving dwon to Charm, was one I won't forget.  Hope to see you in the future!"

Claire Scanlon - Westlake, OH

"I have heard about Keim Lumber Company, described as large, all inclusive and impressive, but any description I have heard was inadequate to describe your "one stop for everything."  A very first class impressive operation!"

Chris Snavely, Chairman Emaritus, Snavely Forest Products - Pittsburgh, PA